translateTranslatearrow_drop_down
quick_referenceUser Guidesarrow_drop_down
Login

iUS trademarkClaimant Portal

Internet Unemployment System | iUS - Idaho Unemployment System

Please note: the following numbers are based on 4-week averages.
To see what your claim’s status is, please check the Claimant Portal.

Claim issues
Issues with your claim, like adjudication determinations and appeal decisions,
may take more or less time depending on individual cases.

11

Average days until adjudication determination

Adjudication Timeline Image
19

Average days until appeals decision

Phone assistance
Your wait time will depend on the current number of calls.

10

Average wait for call assistance (minutes)

Phone Assistance Image
1499

Average number of calls for assistance per week

Click-to-chat assistance
Your wait time will depend on the current number of chats

1

Average wait for chat assistance (minutes)

Cell Phone Chat Image
131

Average number of chats per week

Claims and certifications
Your wait time will depend on the current number of active claims each week.
Our busy season is typically November to February.

669

Average number of new claims processed per week

Claims and Certifications Image
5522

Average number of weekly certifications processed per week