**ATTENTION: Starting July 7, unemployment insurance claimants in Idaho will need to complete and report five (5) work search actions each week to receive benefits. Go to https://www.labor.idaho.gov/Unemployment-Benefits/Work-Search-Requirements/#7 for more information on valid work search actions.**

^®Claimant Portal

Internet Unemployment System |

Please note: the following numbers are based on 4-week averages.
To see what your claim’s status is, please check the Claimant Portal.

Claim issues
Issues with your claim, like adjudication determinations and appeal decisions,
may take more or less time depending on individual cases.

26

Average days until adjudication determination

Adjudication Timeline Image

21

Average days until appeals decision

Phone assistance
Your wait time will depend on the current number of calls.

10

Average wait for call assistance (minutes)

Phone Assistance Image

1538

Average number of calls for assistance per week

Click-to-chat assistance
Your wait time will depend on the current number of chats

1

Average wait for chat assistance (minutes)

Cell Phone Chat Image

96

Average number of chats per week

Claims and certifications
Your wait time will depend on the current number of active claims each week.
Our busy season is typically November to February.

613

Average number of new claims processed per week

Claims and Certifications Image

5361

Average number of weekly certifications processed per week