®Claimant Portal

Internet Unemployment System | iUS - Idaho Unemployment System


Please note: the following numbers are based on 4-week averages.
To see what your claim’s status is, please check the Claimant Portal.

Claim issues
Issues with your claim, like adjudication determinations and appeal decisions,
may take more or less time depending on individual cases.

10

Average days until adjudication determination

Adjudication Timeline Image
21

Average days until appeals decision

Phone assistance
Your wait time will depend on the current number of calls.

4

Average wait for call assistance (minutes)

Phone Assistance Image
1607

Average number of calls for assistance per week

Click-to-chat assistance
Your wait time will depend on the current number of chats

1

Average wait for chat assistance (minutes)

Cell Phone Chat Image
118

Average number of chats per week

Claims and certifications
Your wait time will depend on the current number of active claims each week.
Our busy season is typically November to February.

856

Average number of new claims processed per week

Claims and Certifications Image
4530

Average number of weekly certifications processed per week